Primus Pathology Laboratory

Privacy Policy

Primus Pathology (“Primus”) is concerned about the privacy of its users (hereinafter referred to as “You” “Your” “Yourself”) accessing its website located at (“Website”) and has provided this Privacy Policy (“Policy”) to familiarize You with how Primus collects, uses and discloses Your information collected through the Website. BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PRECEDE FURTHER TO USE THIS WEBSITE.

  1. Information and Usage
    This Privacy Policy explains how Primus collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for this Policy shall include, but is not limited to, information regarding your name, address, telephone number, date of birth, gender, e-mail address, etc. You may need to provide Primus with Your Personal Information during using some services of Primus, for instance, creating a User ID, providing information in Your account while registering on the Website, or providing financial information while making an online purchase, uploading content, participate in any online survey or contest, communicate with Primus’s customer service by phone, email or otherwise, provide reviews for the content available on the Website. Primus collects only such Personal Information that Primus believes to be relevant and is required to understand you or your interests. Primus collects Your Personal Information to record, support and facilitate Your participation in the activities You select, track Your preferences, provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by Primus, keep You informed about latest content available on the Website, special offers, and other products and services of Primus, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Primus or to prevent fraud and unlawful use. To make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: the IP address of your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome, etc.), the operating system of Your system and the Website You last visited before visiting our Website. The duration of your stay on our Website is also stored in the session along with the date and time of your access. These data are used by Primus to understand the use and number of users visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developers, strategic business partners of Primus and some associates to enhance and grow our business and the Website but we assure you that this information will never include any of Your Personal Information’s. This anonymous information is collected through the use of a tag, which is industry-standard technology used by most major Websites. When you use the Website, Primus servers (which may be hosted by a third-party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance, by way of cookies. A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to Primus. Whether you want your web browser to accept cookies or not is up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the Website. You can also delete your browser cookies or disable them entirely, but this may significantly impact your experience with the Website and may make parts of the Website non-functional or inaccessible. We recommend that you leave them turned on. We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. Primus also uses the log file like other website servers which is the standard measure. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks. We use them to analyze trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

    Primus DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you. Personal Information provided by you is used only:
    (a) to facilitate Your use of the Website;
    (b) to respond to Your inquiries or fulfil Your requests for information about the various services;
    (c) to provide You with information about Primus’s products/services and to send You information, materials, and offers from Primus;
    (d) to send You important information regarding the Website, changes to Primus’s terms, conditions, and policies and/or other administrative information;
    (e) to send You surveys and marketing communications that Primus believes may be of interest to You;
    (f) to personalize Your experience on the Website and Primus’s other websites by presenting advertising, products and offers tailored to You;
    (g) to help You address Your problems with the Website including addressing any technical problems;
    (h) if You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
    (i) for proper administering of the Website;
    (j) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
    (k) to improve the services, content and advertising on the Website;
    (l) to protect the integrity of the Website;
    (m) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

    You acknowledge that apart from Your Personal Information if you upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. Primus will not be liable for the disclosure and dissemination of such Personal Information to third parties. Primus may disclose aggregated information about the use of the Website, but it will never contain Personal Information. Primus does not disclose Personal Information to third parties in the normal course of operations. However, in situations when Primus is legally obligated to disclose information to the government or other third parties, Primus will do so. Primus implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

  2. Shared Personal Information
    You are required to submit Your information at the time of making an online purchase on the Website. Primus uses an online payment gateway that is operated by a third party and the information that you share with Primus is transferred and shared with such a third-party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from the Website. However, Primus is not responsible for acts of such a third-party gateway. Extremely sensitive information like Your credit-card details is transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.


  3. Links to Third Party Websites
    The Website provides third-party advertisements and links to other websites. Primus does not provide any Personal Information to these third-party websites or advertisers nor is Primus responsible for any offers or commitments or advertisements expressed by the third-party Primus will contain links to other websites (“Linked Site”) on the Website which is operated by third parties and is not controlled by, or affiliated to, or associated with, Primus unless expressly specified on the Website. Primus is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, Primus does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Primus control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Primus of the website, the website’s provider, or the information on the website. The information provided by You to such third-party websites shall be governed under the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites before using such websites. These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to Your browser.In such cases, the third-party websites or advertisers automatically receive Your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. Primus does not have access to or control over cookies or other features that such third-party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices.
  4. Security
    Primus strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Primus adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Primus stores Your data. Primus is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked too many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Notwithstanding anything contained in this Policy or elsewhere, Primus shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
    A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Primus and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
  5. Disclosure
    Primus will use the information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. Primus may disclose any information Primus may have about You (including Your identity) if Primus determines that such disclosure is necessary for connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Primus’s rights or property, or the rights or property of users of the Website, including Primus’s customers. Primus reserves the right at all times to disclose any information that Primus deems necessary to comply with any applicable law, regulation, legal process or governmental request. Primus also may disclose Your information when Primus determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that Primus may preserve any communication by You with Primus through the Website or any Service, and may also disclose such data if required to do so by law or if Primus determines that such preservation or disclosure is reasonably necessary to:
    (1) comply with legal process;
    (2) enforce this Policy;
    (3) respond to claims that any such data violates the rights of others; or
    (4) protect the rights, property or personal safety of Primus, its employees, users of, or visitors to, the Website, and the public.
  6. User Discretion
    You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information regularly. When You update information, Primus will keep a copy of the prior version for its records. Primus may, if You so choose, send direct advertisement mailers to You at the address given by You. You have the option to opt-out of this direct mailer by clicking on the unsubscribed link option attached to the e-mail. Primus respects Your privacy and if You do not want to receive e-mail or other communications from Primus, please report to Primus. Further, you can disable or delete cookies and similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer. However, as cookies allow you to take advantage of some of the Website’s features, some of the Website’s features and services may not function properly if Your cookies are disabled. It is, therefore, recommended that You leave the cookies turned on.

    For instance, if You block or otherwise reject Primus’s cookies, you may face problems with adding items to Your shopping cart, proceeding to checkout, downloading any of Primus’s Content or avail of Primus’s services that require You to log in.

  7. General Provisions
    By accessing the Website, you have agreed to the terms set out in this Policy. This Policy should be at all times read. Unless stated otherwise, the Policy applies to all information that Primus has about You and Your account. By using this Website and the products, content and services provided on the Website, you agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any country around the world. You also acknowledge that in certain countries or concerning certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third-party vendors or agents of Primus such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Primus in providing certain functions. Primus may make changes to this Policy, from time to time at Primus’s sole discretion or on account of changes in the law. Primus will not reduce Your rights under this Policy without Your explicit consent. Primus may e-mail periodic reminders of the notices and conditions unless You have instructed Primus not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Primus shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes. If You choose to visit the Website, your visit and any dispute over privacy are subject to this Policy. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.